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Citizen Request Action Center

 
 

 

 Service Request TypeDescription
Abandoned Vehicle If you need to report an abandoned vehicle select this service request.
Certificate of Fitness if you would like to schedule a Certificate of Fitness inspection please select this service.
City street and traffic signage Report a missing or damaged street sign, or other issues related to city traffic signage.
City Tree Branch Prunning Report a city tree that needs to be trimmed or pruned.
Concern about water and sewer bill Would like to know why bill is so high.
Connect CTY Sign up for reverse 911-automated notification.
Council Information If you are requesting claim forms, ordinances or Council information.
Council on Aging Activities Request information on fitness activities, lectures, movies, parties, etc.
Council on Aging Nutrition Ask about home-delivered meals.
Council on Aging Nutrition Sign up for a lunch at the Senior Center, 24 hours in advance.
Council on Aging Social Services Request fuel assistance information.
Council on Aging Social Services Request health insurance or prescription coverage information.
Council on Aging Social Services Request information on tax breaks and programs for senior citiznes.
Council on Aging Social Services Request an appointment for free tax return assistance for senior citizens, disabled and low-income individuals.
Council on Aging Transportation Request a ride, at least two business days in advance.
Council on Aging Volunteer Request information on volunteer opportunities.
Council on Aging Wellness Request information on free blood pressure clinics.
Dead Animal Report a dead animal in the street or on city property
Door-To-Door Canvassing and Soliciting If you want more information about how to apply for a license to conduct Door-to-Door Canvassing and Soliciting in the City of Salem.
Elections Information If you are requesting information in regards to elections or census.
Firearms License Application Information on applying for a Massachusetts Firearms License.
Flooding in Street Report flooding in the street.
Flu Vaccine If you would like the flu vaccine please select this service.
Food Born Illness If you need to report a food born illness please select this service.
Food Service If you need to report a food complaint or concerns about a Salem establishment select this service request.
Frozen Pipes at private residence Use to report frozen pipes to city.
Hazardous Waste If you need information on how to dispose of hazardous waste please select this service.
Housing If you are renting a property in the City of Salem and would like to request a housing inspectionor report housing violations slect this service request.
Inquiries about permits Would like information on drainlayer licenses, curbcut permits, etc.
Map/Data If you need to acquire a custom map or data that cannot be made using the City's interactive GIS module.
New Resident Does the City have any information for new residents of the City?
Painting of lines in city streets and city parking lots Request lines or sign to be painted in crosswalks, city streets and parking lots.
Park & Recreation Ask to reserve a playing field.
Park & Recreation Ask to use Salem Common for an activity or event.
Park & Recreation Ask to participate in the dinghy rack program at McCabe Marina.
Pothole/Sinkhole/Catch Basin Repair If you want to request a pothole, sinkhole, or catch basin repair, use this service.
Problem with Trash or Recycling Pick-up If your trash or recycling has not been picked up on your trash day.
Sewer backups Use to report sewer backups or possible city sewerage pipes.
Sidewalk Repair Use this service to report broken sidewalk.
Snow in Street Request for a public street/road to be plowed.
Sticker Program If you have a question associated with the sticker program select this service.
Trash If you need to report a trash complaint select this service request.
Tree Down In Street Report a tree down in the street or on city property.
Vehicle For Hire If you want more information about how to apply for a license to operate a taxi, limosene, trolley or pedicab in the City of Salem.
Vital Records If you are requesting a vital record.
Water Main Breaks Report a water main break to the city.
Water Turn ON/OFF at private residence Request water main to be turned on or off by the city.
White Goods (large appliances) Pick up If you have a question associated with the disposal of white goods (large appliances) select this service.


Salem City Hall 93 Washington Street, Salem, MA 01970
Phone: 978-745-9595
   City Hall Hours of Operation: Monday, Tuesday & Wednesday 8AM - 4PM Thursday 8AM - 7PM Friday 8AM - 12PM
Virtual Town Hall Website