Citizen Support Center

 
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 Service Request TypeDescription
Annexation request. I am intereted in annexing my property into the Charleston City limits. I would like to annex my property into the City of Charleston in order to receive city services. Please contact me to discuss the process.
Complaint Request If you would like to make a complaint for a City employee, department, or service, please use this request.
Compliment for City If you would like to compliment a City employee, department, or service, please use this request.
Appliances with Freon for Pickup If you have a refrigerator, air conditioner, deep freezer, de-humidifer or other appliance with freon, please use this request
Blacktop - Pothole Paving Please use this request if you are reporting a pothole or a street that needs paving.
Building Permit Choose this request for information on building permit permit applications, including new construction, remodel, decks, fences, driveways, and patios.
Business and Occupation Tax If you would like to obtain forms or documents, account information, a payment plan, or a penalty waiver please select this service request.
Business Registration or New Business Tax and Fee Information If you would like information regarding business registration or starting a new business, please select this service request.
City Service Fee Information If you would like to obtain forms or documents, account information, a payment plan, or a penalty waiver please select this service request.
Determine zoning for a parcel of property If you want to determine the zoning for a parcel of property please choose this request.
Ditch Line Cleaning Request Please use this request to have your ditch line cleaned out.
Financial Reports Request a copy of a financial report.
Fire/Refuse Tax and Fee Information Please select this service request if you would like to obtain account information or request a payment plan.
Flood zone determination If you want to find out if a parcel of land is located in the flood zone, select this service request.
Furniture, mattresses and other items for pickup If you have furniture, mattresses or any other items for pick up, please select this service request.
Gravel Request Please use this request to have gravel replaced by your parking area ONLY if you already have established gravel. Note: Gravel areas are only maintained, not newly created.
Junk Vehicle parked on private property Report a junk or inoperable vehicle parked on private property.
Missed Garbage Pickup If your garbage was missed, please select this service request
Missed Recycling Pickup If your recycling was missed, please select this service request
Other Appliance Pickup Request If you have a washer or dryer, metal cabinets or other appliances that do not contain freon that need picked up, please use this service request.
Parking on grass or other unpaved surface. Report a vehicle parking on an unpaved surface
Pick up of fenceposts, metal swing sets, and basketball poles Request If you have fenceposts, metal swingsets or poles for pickup, please use this request.
Property Maintenance Issue Please choose this service request if you would like to report a property maintenance issue (trash, high grass, sanitation problem etc..) for properties in the City of Charleston.
Remove a junk vehicle Report a junk car on private property
Residential Building Permit Choose this request for residential permit applications, including new construction, remodel, decks, fences, driveways, and patios.
Sign violation Report a sign violation such as a sign that still advertises a business no longer in operation or advertising signs that have been placed on City Right of Way.
Storm water drain clean out- Catch Basin Cleaning If you would like to report a stopped up storm drain, which is a catch basin (metal grated drain), or a drain that needs cleaned please select this service request.
Street Cleaning Request Please use this request to have your street cleaned outside of the normal schedule which can be found by clicking here.
Street Light Repair Please use this request if you have a street light that is out or broken.
Subdivision Application Forms and Information If you would like to request a subdvision application form or would like information, please select this service request.
Tire Pick up If you need tires picked up, please use this service request
Traffic Signal or Sign Needed Please investigate to determine if a new sign or signal can be added at this location.
Tree Branch Removal Please use this request to have branches over 5 feet in length and at least 2 inches in diameter removed by a chipper truck. For smaller branches and twigs, please put in clear plastic bags for pickup with your regular garbage service.
Unregistered or Unlicensed Business If you would like to report an unregistered or an unlicensed business please select this service request
Vendor Form W-9 Request a form W-9.
Zoning determination If you want to find out the zoning designation for a parcel of land select this service request.
Zoning violation If you want to report a zoning violation please use this request.